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Giada, LLC (dba “Giada Transportation”) – Privacy Policy

Effective Date: November 15, 2025

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1. Introduction

This Privacy Policy describes how Giada, LLC, doing business as Giada Transportation (“Giada,” “we,” “our,” or “us”), collects, uses, discloses, and protects personal information obtained through its website (https://giadatransportation.com), booking applications, communications, and related services (collectively, the “Services”).

 

Giada operates as a licensed private-car and security-transportation provider under California TCP 48638-A and complies with applicable regulations of the California Department of Transportation and the California Public Utilities Commission (CPUC).

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By accessing or using our Services, you acknowledge and agree to this Privacy Policy.

 

2. Data Controller

Giada, LLC (dba Giada Transportation)
Legal Address: 8605 Santa Monica Blvd. #233402, West Hollywood, CA 90069
Mailing Address: 1278 Glenneyre Street, Suite 198, Laguna Beach, CA 92651
Email for all privacy matters: info@giadatransportation.com

 

3. Information Collected

We collect and process the following categories of personal data:

  1. Contact Information – Name, telephone number, email address, physical address.

  2. Trip Information – Pickup and drop-off locations, dates, times, and other itinerary details, including limited geolocation data.

  3. Payment Information – Processed securely through third-party gateways (Stripe, Apple Pay, Google Pay); Giada does not store complete credit-card numbers.

  4. Preferences and Notes – Communication history, service selections (Standard, Armed Driver, or Full Security Detail), and client instructions.

  5. Safety Recordings – Video or audio footage captured by in-vehicle cameras for safety and liability purposes only.

  6. Technical Data – Cookies, analytics identifiers, and IP addresses collected via Wix, Google Analytics, and Meta/Facebook pixels.

 

4. Purpose of Processing

Personal information is processed solely for legitimate and limited purposes, including:

  • Managing reservations, confirmations, dispatch, and billing.

  • Communicating with clients by phone, email, or SMS regarding active or upcoming rides.

  • Providing receipts and processing payments.

  • Ensuring passenger and driver safety, including review of in-vehicle recordings when required.

  • Conducting internal analytics to improve service efficiency and client experience.

  • Complying with legal and regulatory obligations.

Giada does not use personal data for unsolicited marketing. SMS messages are limited to service confirmations and operational updates; recipients may reply “STOP” to discontinue such messages.

 

5. Legal Basis for Processing

Processing is based on:

  • The performance of a transportation or security contract;

  • Legitimate business interests in maintaining safe and efficient operations;

  • Compliance with statutory obligations under California law and transportation regulations; and

  • Consent where required by law (e.g., cookies, international transfers).

 

6. Data Retention

Personal data related to bookings and operations is retained for five (5) years following completion of the final trip, unless a longer period is required by law or regulation.

 

Safety-camera recordings are retained for ninety (90) days, then automatically deleted unless preservation is necessary for investigation, insurance, or legal purposes.

 

7. Disclosure to Third Parties

Giada may share personal information solely with trusted service providers performing functions on our behalf, including:

  • Wix.com Ltd. – Website, CRM, and hosting.

  • Google Workspace & Analytics – Email, document storage, analytics.

  • Meta Platforms (Facebook) – Limited tracking and retargeting.

  • Stripe, Apple Pay, Google Pay – Secure payment processing.

All third parties are contractually bound by data-protection obligations and may not use information for unrelated purposes.

 

Giada does not sell, rent, or trade personal information.

 

8. Cookies and Tracking Technologies

Our website uses cookies and similar tools to analyze traffic, remember user preferences, and improve functionality.

 

Upon first visit, users may accept or manage cookie preferences. Most browsers allow disabling cookies; doing so may limit site functionality.

 

9. International Data Transfers

Personal data may be accessed or processed in the United States, where data-protection standards differ from those in other jurisdictions.

 

Giada applies safeguards consistent with GDPR Articles 44–49, the UK Data Protection Act 2018, and PIPEDA for international clients.

 

10. Data Security

Giada employs administrative, technical, and physical safeguards to secure personal information, including:

  • SSL/TLS encryption on all website sessions.

  • Encrypted cloud storage via Wix and Google Workspace.

  • Role-based access control restricted to authorized personnel.

  • Confidentiality agreements with drivers and staff.

 

11. Passenger Safety Recordings

Vehicles operated by Giada Transportation are equipped with onboard cameras used exclusively for safety, insurance, and compliance.

 

Recordings are encrypted, stored securely, and retained for ninety (90) days. Access is limited to authorized management or law-enforcement upon lawful request. Footage is never used for marketing or unrelated monitoring.

 

12. Your Rights

Depending on jurisdiction, individuals may have the following rights:

  • Access – Request a copy of personal data held.

  • Correction – Rectify inaccuracies.

  • Deletion – Request erasure where legally permissible.

  • Restriction or Objection – Limit or object to certain processing.

  • Portability – Receive data in a structured, machine-readable format.

Requests must be submitted in writing to info@giadatransportation.com. Giada will verify identity and respond within 30 days.

 

13. Children and Minors

Giada’s Services are intended for adults aged 18 and older. Individuals under 18 must be accompanied by an adult and may not independently provide personal information. Any data inadvertently collected from minors will be deleted upon discovery.

 

14. Regulatory Compliance and Licensing

Giada Transportation operates in compliance with the California Department of Transportation, the California Public Utilities Commission, and all applicable statutes governing charter-party carriers under license TCP 48638-A.

 

15. Changes to This Policy

Giada may amend this Privacy Policy at any time. The effective date above reflects the latest revision. Continued use of our Services after publication constitutes acceptance of the updated terms.

 

16. Contact Information

Giada, LLC (dba Giada Transportation)
Legal Address: 8605 Santa Monica Blvd. #233402, West Hollywood, CA 90069 USA
Mailing Address: 1278 Glenneyre Street, Suite 198, Laguna Beach, CA 92651 USA
Email: info@giadatransportation.com

 

Disclaimer:

This Privacy Policy is provided for informational and compliance purposes only and does not create contractual rights beyond those expressly stated herein.

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